Points are awarded to customers based on the amount spent within a 12-month period. You will not earn points on the value of any shipping, tax, duty or associated fees.

Suzannah London Points can be converted into discounts on future purchases. When you have enough points, login to your suzannah.com account and go to the rewards launcher to choose which reward you would like to redeem.

Points and referral codes can only be redeemed on Suzannah London own brand products and not against millinery, candles or other non Suzannah London items.

Points can not be used in conjunction with any other discounts or to purchase sale items.

Yes you will need to spend a minimum of £500 on an order before you can use points against it.
1000 (£10) is the minimum points you can use.

Suzannah London Points are valid for 12 months. We will notify you when your points are expiring so you can use your rewards. 

Once you have reached the spend threshold, we will automatically add you to the next tier and the new benefits will be applied to your account.

In-store Platinum tier customers are entitled to free basic alterations: Hem length adjustment, sleeve customization, and strap modifications to ensure optimal comfort and fit. Completed in one session using simple pinning techniques where adjustments should be considered a 'natural amount'.

You are only permitted to have one email associated with the program. If you wish to accumulate points please log in with the same email, as any additional ones may have the points removed at any time.

When you purchase a gift card from Suzannah London you will not earn points for the purchase. The points are earned by the recipient of the gift card when they go to spend it.